English

PE-93: Writing an Email: Grammar That Sounds Polite

The email that gets a helpful reply — openings, closings, and the grammar of polite requests, all in one template you can reuse.

powerty

July 30, 2026

5 5 min 0

PE-93: Writing an Email: Grammar That Sounds Polite

Welcome to the last block of Prime English: grammar at work. From here on, every lesson takes what you have learned and puts it into a real task. And the most useful task of all is the one you will do hundreds of times in your life — writing an email that gets a helpful reply.

In this lesson you will learn

The five parts of every email
Which opening and closing go together
The grammar of a polite request — modals doing real work
A complete template you can reuse

The five parts greeting → reason → details → request → closing

subject — ega verb — kesim object — toʻldiruvchi helper verb — yordamchi feʼl

1. Greeting and closing must match

Situation	Opening	Closing
You know the name	Dear Mr Karimov,	Yours sincerely,
You don't know the name	Dear Sir or Madam,	Yours faithfully,
Teacher, colleague	Dear Ms Ahmedova,	Best regards, / Kind regards,
Friend	Hi Afsona, / Hello!	See you soon! / Best wishes,

Careful Never mix them (PE-91). ~~Hi Mr Karimov, … Yours faithfully~~ ✗. And note the comma after the greeting, with the message starting on a new line.

2. Say why you are writing — in the first line

English emails get to the point quickly. One sentence, using a fixed phrase:

I am writing to ask about the summer course. — I am writing to apply for the position. — I am writing regarding my exam results.

Yozgi kurs haqida soʻramoqchi edim. — Ish oʻrniga daʼvogarlik qilmoqchi edim. — Imtihon natijalarim haqida yozyapman.

Oʻzbekcha Muhim madaniy farq: oʻzbekcha xatlarda odatda uzun salomlashish va hol-ahvol soʻrash boʻladi. Ingliz tilidagi rasmiy xatda esa birinchi jumlada maqsadni aytish kutiladi — I am writing to…. Bu qoʻpollik emas, balki hurmat belgisi: oʻqiyotgan odamning vaqtini tejaydi.

3. The grammar of a polite request

This is where PE-49 earns its keep. The longer the structure, the more polite it sounds.

Too direct in writing

~~Send me the form.~~
~~I want more information.~~
~~Tell me when it starts.~~

Polite and normal

Could you send me the form?
I would like to request more information.
I would be grateful if you could tell me when it starts.

I would be grateful if you could confirm the date. — I would appreciate it if you could reply by Friday.

Sanani tasdiqlab bersangiz, minnatdor boʻlardim. — Juma kunigacha javob bersangiz, juda yaxshi boʻlardi.

Notice the second conditional (PE-54) doing the politeness work: would … if you could.

4. The whole template

Dear Ms Ahmedova,

I am writing to ask about the English summer course.

I am a Year 10 student at School 25, and I have been studying English for six years. I am particularly interested in improving my speaking.

Could you tell me when the course starts and how much it costs? I would also be grateful if you could send me the application form.

Thank you for your help. I look forward to hearing from you.

Best regards,
Sherbek Tursunov

Hurmatli Ahmedova opa, yozgi ingliz tili kursi haqida soʻramoqchi edim… Yordamingiz uchun rahmat. Javobingizni kutaman.

Oʻzbekcha Bu shablonni yod olib qoʻying — u umr boʻyi kerak boʻladi. Ichidagi grammatika butun kursdan yigʻilgan: have been studying (PE-36), interested in improving (PE-76 + PE-64), Could you… (PE-49), I would be grateful if you could… (PE-54). Yaʼni bu — grammatikaning ish paytidagi koʻrinishi.

Oʻzbekcha Xat yozishda vaqt tejash uchun tayyor iboralarni yod oling — ularni har safar oʻylab topish shart emas: I am writing to… (maqsad), Could you…? (iltimos), Thank you for your help (minnatdorchilik), I look forward to hearing from you (yakun). Toʻrtta ibora — butun xat tayyor.

5. Two phrases that always help

I look forward to hearing from you. — note the -ing after to (PE-64): ~~look forward to hear~~ ✗
Please do not hesitate to contact me if you need more information. — a standard, very useful closing line.
Thank you in advance for your help. — polite and short.
I apologise for the late reply. — better than Sorry for late.

6. Common mistakes

~~Dear teacher, how are you? How is your family? I want ask something.~~

Dear Ms Ahmedova, I am writing to ask about…

~~I look forward to hear from you.~~

I look forward to hearing from you.

~~Please send me the form immediately.~~

Could you send me the form, please?

~~Dear Sir, … Best wishes, Jasur~~

Dear Sir or Madam, … Yours faithfully, Jasur Karimov

~~I wanna know about the course.~~

I would like to know about the course.

Practice

1 Which closing goes with Dear Sir or Madam?

Show answer

Yours faithfully. Use Yours sincerely only when you know the person's name.

2 Make it polite: Send me the timetable.

Show answer

Could you send me the timetable, please? or I would be grateful if you could send me the timetable.

3 Correct it: I look forward to meet you next week.

Show answer

I look forward to meeting you next week.

That to is a preposition, so the verb takes -ing (PE-64).

4 Write the first line: You want to ask your teacher about a missed lesson.

Show answer

I am writing to ask about the lesson I missed on Monday.

5 Write a short email (4 lines) asking a school for information about a course.

Show answer

Model: Dear Sir or Madam,
I am writing to ask about your evening English course. Could you tell me when it starts and how much it costs?
Thank you for your help. I look forward to hearing from you.
Yours faithfully, Afsona Yusupova